Adapting to Evolving Customer Expectations

Adapting to Evolving Customer Expectations – AI in Retail

In recent years, the retail landscape has undergone a profound transformation, shaped by a confluence of factors including the increasing embrace of self-service, the digitalization of customer acquisition processes, and the far-reaching impact of events like the COVID-19 pandemic. These dynamics have accelerated the migration of both consumers and businesses Read more…

Multilingual Support and Localization

AI in Multilingual Support and Localization: Breaking Barriers in Communication

In today’s interconnected global landscape, businesses strive to transcend linguistic boundaries to reach diverse audiences worldwide. Whether it is providing customer support or engaging with potential clients, multilingual communication has become imperative for success. Enter conversational AI, a revolutionary technology that not only facilitates multilingual support but also ensures localization, thereby Read more…

On the Lookout for 6 AI Trends in 2024: The Next Wave of Digitalization

On the Lookout for 6 AI Trends in 2024: The Next Wave of Digitalization

As of 2024, the initial cultural considerations of early generative AI are proving to be a catalyst for tangible business outcomes. This transformative technology is reshaping how businesses enhance efficiency, foster innovation, and ignite creativity, capable of processing and generating text, voice, and video content. According to McKinsey & Company, these Read more…

AI in Property Management

AI-Driven Solutions Revolutionizing Property Management

The landscape of property management is rapidly evolving, thanks to the integration of cutting-edge AI-powered tools. These innovative solutions are streamlining various aspects of property management, from tenant screening and maintenance to marketing and financial analysis. With the advent of artificial intelligence, property managers now have access to sophisticated algorithms Read more…

Viber and Digitech

Streamlining Business Operations with Viber Development and Implementation Services

In today’s fast-paced digital world, businesses are constantly seeking innovative ways to enhance their operations and improve communication with customers. Viber, a popular messaging and communication platform, has emerged as a powerful tool for businesses to connect with their audience effectively. DigiTech Consult, a leading robotics process automation and conversational Read more…

Ena in Viber

Econt Enhances Customer Experience with DigiTech Consult’s Virtual Assistant Ena, Now Available in Viber and Econt Mobile App

In 2022, Digitech Consult had the privilege of collaborating with Econt, a leading logistics company operating in Bulgaria, Romania, and Greece. Econt boasts an extensive network of logistics points, serving over 7 million clients and providing next-day delivery services. As part of the project, Digitech Consult developed two virtual assistants, Read more…