The insurance industry, traditionally known for its complex processes and substantial administrative tasks, is undergoing a transformation driven by artificial intelligence (AI). By integrating AI into their industry operations, insurers can enhance efficiency, accuracy, and customer satisfaction. Here is a detailed look at how AI is maximizing the potential of the Read more…
In recent years, the retail landscape has undergone a profound transformation, shaped by a confluence of factors including the increasing embrace of self-service, the digitalization of customer acquisition processes, and the far-reaching impact of events like the COVID-19 pandemic. These dynamics have accelerated the migration of both consumers and businesses Read more…
In today’s interconnected global landscape, businesses strive to transcend linguistic boundaries to reach diverse audiences worldwide. Whether it is providing customer support or engaging with potential clients, multilingual communication has become imperative for success. Enter conversational AI, a revolutionary technology that not only facilitates multilingual support but also ensures localization, thereby Read more…
In today’s digital landscape, Robotic Process Automation (RPA) has emerged as a game-changer for businesses seeking to streamline operations, enhance efficiency, and reduce human error. As organizations strive to automate increasingly intricate processes, the demand for advanced RPA techniques capable of handling complex workflows has never been higher. In this Read more…
In the ever-evolving landscape of banking, customer experience stands as the cornerstone of success. As customers increasingly demand fast, seamless, and personalized services, banks are faced with the challenge of meeting these expectations while navigating a myriad of complex queries and interactions. It is within this dynamic environment that Read more…
In the era of big data, organizations are inundated with vast amounts of information generated from various sources. While this data holds immense potential, its true value lies in the ability to extract meaningful insights and transform them into actionable intelligence. Artificial Intelligence (AI) has emerged as a game-changer in Read more…
As of 2024, the initial cultural considerations of early generative AI are proving to be a catalyst for tangible business outcomes. This transformative technology is reshaping how businesses enhance efficiency, foster innovation, and ignite creativity, capable of processing and generating text, voice, and video content. According to McKinsey & Company, these Read more…
The landscape of property management is rapidly evolving, thanks to the integration of cutting-edge AI-powered tools. These innovative solutions are streamlining various aspects of property management, from tenant screening and maintenance to marketing and financial analysis. With the advent of artificial intelligence, property managers now have access to sophisticated algorithms Read more…
In today’s fast-paced digital world, businesses are constantly seeking innovative ways to enhance their operations and improve communication with customers. Viber, a popular messaging and communication platform, has emerged as a powerful tool for businesses to connect with their audience effectively. DigiTech Consult, a leading robotics process automation and conversational Read more…
In 2022, Digitech Consult had the privilege of collaborating with Econt, a leading logistics company operating in Bulgaria, Romania, and Greece. Econt boasts an extensive network of logistics points, serving over 7 million clients and providing next-day delivery services. As part of the project, Digitech Consult developed two virtual assistants, Read more…