Each industry has greatly benefited from artificial intelligence. AI manages the point of contact with clients’ favorite brands, from after-sales support to streaming platforms. These days, customers are accustomed to receiving immediate answers to their questions and possessing extensive control over the customer service process. Therefore, it is crucial to Read more…
There has never been a greater demand for cutting-edge technology in the logistics automation and supply chain sector. By using conversational AI, the logistics sector may produce up to $2 trillion in economic value annually, according to McKinsey. Conversational AI in logistics aims to automate monotonous tasks and try to Read more…
PARA (Professional Association of Robotics and Automation), an organization that promotes robotic and automation companies, and DigiTech Consult a Bulgarian company and major provider of RPA, conversational AI, and chatbot services in the Balkans, are happy to announce their partnership. DigiTech Consult has become a member of the Association last Read more…
Most people imagine AI as intelligent robots that will take over humans, or they think of a fancy theme park. However, in reality, AI is not that advanced yet and it is not likely to become that intelligent any time soon. AI can find applications in every single industry. Whether Read more…
Chatbots are being revolutionized by artificial intelligence (AI), which mimics human thinking and decision-making. RPA, on the other hand, enhances business processes that reflect repetitive and time-consuming tasks. In 2022, automation and AI will be all about the progression and maturation of existing trends, rather than what is new and flashy. “Shiny and new” does not always Read more…
Conversational AI is a technology used by businesses, which operate in different industries, to provide a better customer experience. AI-based chatbot applications give access to information and services to the customers by using natural language processing (NLP). The implementation of chatbots will help you improve customer experience by handling many Read more…
DigiTech Consult, an innovative provider of software implementation services, and DRUID, a leader in conversational AI technology for enterprise productivity, are pleased to announce the beginning of an exciting partnership. DigiTech’s partnering with DRUID has created opportunities for our current clients to evolve even further their customer-facing functions through digital human-like communication. Using DRUID’s chatbot platform Read more…