MIKI: DigiTech Consult and Microcredit Launch AI-Powered Assistant

The future of customer service is here, and DigiTech Consult is leading the change! We’re thrilled to announce our exciting collaboration with Microcredit to launch MIKI, a cutting-edge AI-powered Virtual Assistant that’s set to transform the customer experience in financial services.

Now available on both microcredit.bg and credinet.bg, MIKI is designed and developed by DigiTech Consult to streamline interactions, making life easier for users by offering intelligent support at their fingertips.

With MIKI, customers can get instant answers to frequently asked questions, apply for loans either online or at their nearest office, and quickly locate the closest Microcredit branch. If personalized assistance is needed, MIKI seamlessly connects customers with a live agent for further support. Powered by DRUID’s advanced AI technology, MIKI provides fast, efficient, and reliable service around the clock—making customer interactions smoother than ever before.

But that’s not all! This is just the beginning of MIKI’s journey. We’re constantly working to enhance its capabilities, and customers can look forward to even more exciting features being rolled out in the near future.

At DigiTech Consult, we believe that AI is reshaping the way businesses operate, particularly when it comes to customer service. Virtual assistants like MIKI are revolutionizing the way companies interact with their clients, offering faster responses, reducing wait times, and allowing human agents to focus on more complex queries. This means more efficient service for customers and a significant boost in overall satisfaction.

As industries continue to evolve, adopting AI solutions is no longer just a trend—it’s a necessity for companies looking to improve efficiency, reduce costs, and provide exceptional customer experiences. MIKI is a perfect example of how AI-powered assistants can free up human agents to handle high-priority issues while ensuring that customers get the help they need, exactly when they need it.

The future is here, and it’s powered by AI. Want to dive deeper into how AI can revolutionize your business?

Stay tuned for our upcoming in-depth article where we explore the benefits of adopting AI-driven solutions like MIKI.