DigiTech Consult Is Coming to London | March 6–18, 2026
When we announced that we would be in London this March for a series of free, in-person working sessions, delivered in partnership with DRUID, several people reached out privately. Not with immediate booking requests, but with thoughtful, practical questions about whether these meetings would genuinely be useful, whether they would reflect how their businesses actually operate, and […]
Why AI Is Moving Into the Legal Core of Business Processes?
For years, companies have been told that “digital transformation” means better apps, smoother portals, and fewer paper forms. In practice, many of the most consequential business processes still break at the same point: the moment when something must become legally binding. This is exactly the gap that AI legal process automation is now starting to […]
Transforming Regulatory Operations at ACC Through Intelligent Automation
/ Case studies Accounting Competence Center (ACC) is an established provider of accounting, audit, payroll, and business consulting services, supporting a broad portfolio of corporate clients across regulated industries. The company operates in an environment where precision, compliance, and reliable financial reporting are fundamental to the services it delivers. the challenge ACC’s regulatory validation process […]
Revolutionizing Banking: BACB & DigiTech’s BIANCA Case Study
It is within this dynamic environment that Bulgarian American Credit Bank (BACB) and DigiTech Consult embarked on a groundbreaking journey to redefine the banking experience through digital innovation. At the heart of this transformative endeavor lies BIANCA, the AI-powered virtual assistant built on the DRUID AI platform that has revolutionized customer interactions and set new […]
Harnessing AI to Revolutionize the Insurance Industry
The insurance industry, traditionally known for its complex processes and substantial administrative tasks, is undergoing a transformation driven by artificial intelligence (AI). By integrating AI into their industry operations, insurers can enhance efficiency, accuracy, and customer satisfaction. Here is a detailed look at how AI is maximizing the potential of the insurance industry across various processes. […]
Generative AI in Banking and Finance Services – Why?
Artificial Intelligence (AI) has been revolutionizing the banking and finance industry, transforming various aspects of operations and customer experiences. One area of AI that is gaining significant attention and showing tremendous potential is generative AI. Generative AI refers to a class of algorithms and models that can create and generate new content, such as text, […]
BIANCA – the New Virtual Assistant
Bulgarian American Credit Bank (BACB) has introduced a new feature on its website that aims to enhance customer experience and provide easy access to information. BACB has partnered with DigiTech Consult’s team of developers to create BIANCA – the virtual assistant, which is now a reality and available for customers to use. With BIANCA, customers can […]
AI’s impact on the Insurance industry 2030
Where the Insurance Industry stands for Digitalization The insurance industry is highly competitive, and companies have been facing numerous challenges through the years. Unfortunately, it is too slow in implementing new technology in the work process. However, the disruption from the pandemic changed the timeframe for adopting AI, accelerating the process of digitalization in insurance. […]
AML and Fraud prevention
A dynamic and increasingly rigorous regulatory environment, the continuing evolution of financial crime threats and tactics, and the growing pressure of the need for budget constraints are just some of the challenges facing financial institutions around the world. As a result, to prevent fraud and counter money laundering, compliance officers need risk management solutions that […]