DigiTech Consult at Digitalization 360 in Sofia with Evrotrust
DigiTech Consult took part in Digitalization 360, a business forum hosted by our partners Evrotrust at Grand Hotel Millennium Sofia on 21 April 2026. The event brought together business leaders, technology professionals, and innovators from across the Bulgarian market for a day focused on the practical side of digital transformation. Held in one of Sofia’s […]
Bianca – AI Virtual Assistant for BACB
/ Case studies Bulgarian American Credit Bank (BACB) is a leading financial institution focused on digital innovation and customer experience. With a growing base of digitally active users, the bank needed a way to deliver fast, consistent, and accessible support across all service channels. The Solution In partnership with DigiTech Consult, BACB implemented an AI-powered […]
MIKI AI virtual assistant for MicroCredit
/ Case studies MicroCredit is a Bulgarian financial services provider offering fast, accessible loans for individuals and small businesses. With more than 70 branches and over 1,000 credit consultants, the company serves thousands of customers and continues to expand its digital services to make finance easier and more convenient. the challenge Customers expected faster, simpler […]
Reflections from the “Circular Ports for Global Trade” Conference in Thessaloniki
Our team recently attended the international conference “Circular Ports for Global Trade: Green Infrastructure and Smart Connectivity”, which took place on 14 March 2026 in Thessaloniki. The event was organised by the Bulgarian-Hellenic Chamber of Commerce and Industry together with the Bulgarian Chamber of Commerce and Industry and aimed to explore how sustainability, infrastructure investment, and digital connectivity are reshaping maritime logistics and port ecosystems […]
Why AI Is Moving Into the Legal Core of Business Processes?
For years, companies have been told that “digital transformation” means better apps, smoother portals, and fewer paper forms. In practice, many of the most consequential business processes still break at the same point: the moment when something must become legally binding. This is exactly the gap that AI legal process automation is now starting to […]
Streamlining the Lifecycle from Concept to Launch
In the rapidly evolving business landscape, product development is a critical area where companies can gain a competitive edge. The integration of Artificial Intelligence (AI) into product development processes is transforming the way products are conceived, designed, and brought to market. By leveraging AI, companies can streamline the product development lifecycle, resulting in faster time-to-market, reduced […]
Revolutionize Your Business Efficiency with Cognitive Automation
In the ever-evolving landscape of modern business, staying ahead of the curve is paramount to success. Amidst the constant pursuit of innovation, one technology stands out as a game-changer: cognitive automation. Imagine a world where routine tasks are seamlessly handled by intelligent machines, freeing up valuable time and resources for strategic initiatives. This is the […]
Understanding AI Algorithms: A Beginner’s Guide
Artificial Intelligence (AI) has rapidly become a transformative force in today’s world, revolutionizing industries from healthcare to finance and everything in between. At the heart of AI are algorithms, the step-by-step procedures or formulas for solving problems. Understanding these algorithms can seem daunting to beginners, but breaking down the basics can demystify this complex field. […]
AI in Multilingual Support and Localization: Breaking Barriers in Communication
In today’s interconnected global landscape, businesses strive to transcend linguistic boundaries to reach diverse audiences worldwide. Whether it is providing customer support or engaging with potential clients, multilingual communication has become imperative for success. Enter conversational AI, a revolutionary technology that not only facilitates multilingual support but also ensures localization, thereby enhancing user experience and breaking […]
Trust and Ethics in Conversational AI: Building Stronger Human-Machine Relationships
Conversational AI, powered by technologies such as natural language processing (NLP) and machine learning, has rapidly advanced in recent years, enabling human-like interactions between machines and users. From virtual assistants to chatbots, conversational AI has become increasingly prevalent across various industries, enhancing customer service, streamlining processes, and transforming user experiences. However, as conversational AI evolves, […]