Symbiosis 4: A Glimpse into the Future of Automation Through DigiTech Consult’s Lens
Symbiosis 4: A Glimpse into the Future of Automation Through DigiTech Consult’s Lens Yesterday, we joined Druid Symbiosis 4 online—Druid’s annual summit for people and businesses who believe that automation should help, not overwhelm. Where Technology Meets Purpose Over the past few years, we’ve all heard promises about AI transforming business. But what stood out […]
Microcredit’s AI Assistant, MIKI: Shaping the Future Continues
The world of AI innovation is evolving at an unprecedented pace, and DigiTech Consult is proud to continue pushing the boundaries with MIKI, our AI-powered virtual assistant. After the successful launch of MIKI on microcredit.bg and credinet.bg, we have taken another giant leap forward to the future by integrating MIKI into Rakuten Viber, making it more accessible than ever […]
Revolutionizing Banking: BACB & DigiTech’s BIANCA Case Study
In the ever-evolving landscape of banking, customer experience stands as the cornerstone of success. As customers increasingly demand fast, seamless, and personalized services, banks are faced with the challenge of meeting these expectations while navigating a myriad of complex queries and interactions. It is within this dynamic environment that Bulgarian American Credit Bank (BACB) and […]
Microcredit’s AI Assistant, MIKI: Shaping the Future Continues
The world of AI innovation is evolving at an unprecedented pace, and DigiTech Consult is proud to continue pushing the boundaries with MIKI, our AI-powered virtual assistant. After the successful launch of MIKI on microcredit.bg and credinet.bg, we have taken another giant leap forward to the future by integrating MIKI into Rakuten Viber, making it more accessible than ever […]
Econt Enhances Customer Experience with DigiTech Consult’s Virtual Assistant Ena, Now Available in Viber and Econt Mobile App
In 2022, Digitech Consult had the privilege of collaborating with Econt, a leading logistics company operating in Bulgaria, Romania, and Greece. Econt boasts an extensive network of logistics points, serving over 7 million clients and providing next-day delivery services. As part of the project, Digitech Consult developed two virtual assistants, Ena for Clients and Internal […]