virtual assistant Archives - DigiTech Consult

MIKI on RakutenViber - leap forward to the future

Projects

Microcredit’s AI Assistant, MIKI: Shaping the Future Continues

The world of AI innovation is evolving at an unprecedented pace, and DigiTech Consult is proud to continue pushing the boundaries with MIKI, our AI-powered virtual assistant. After the successful launch of MIKI on microcredit.bg and credinet.bg, we have taken another giant leap forward to the future by integrating MIKI into Rakuten Viber, making Read more…

By Martina Stoyanova, 2 monthsJanuary 28, 2025 ago

Partners

Streamlining Business Operations with Viber Development and Implementation Services

In today’s fast-paced digital world, businesses are constantly seeking innovative ways to enhance their operations and improve communication with customers. Viber, a popular messaging and communication platform, has emerged as a powerful tool for businesses to connect with their audience effectively. DigiTech Consult, a leading robotics process automation and conversational Read more…

By Martina Stoyanova, 2 yearsAugust 9, 2023 ago

Customer Centricity

Econt Enhances Customer Experience with DigiTech Consult’s Virtual Assistant Ena, Now Available in Viber and Econt Mobile App

In 2022, Digitech Consult had the privilege of collaborating with Econt, a leading logistics company operating in Bulgaria, Romania, and Greece. Econt boasts an extensive network of logistics points, serving over 7 million clients and providing next-day delivery services. As part of the project, Digitech Consult developed two virtual assistants, Read more…

By Martina Stoyanova, 2 yearsAugust 1, 2023 ago

Others

BIANCA – the New Virtual Assistant

Bulgarian American Credit Bank (BACB) has introduced a new feature on its website that aims to enhance customer experience and provide easy access to information. BACB has partnered with DigiTech Consult’s team of developers to create BIANCA – the virtual assistant, which is now a reality and available for customers to Read more…

By Martina Stoyanova, 2 yearsMay 8, 2023 ago

Retail Industry

Reshaping the Retail Industry with AI

Conversational AI is changing the way companies connect with their consumers and the retail industry is no exception. Virtual assistants are fast in addressing customer inquiries and allow the freedom for consumers to pick their preferred medium and language for communication through customized and engaging conversations. The retail industry is Read more…

By Martina Stoyanova, 2 yearsApril 4, 2023 ago

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