AI for Bulgaria: Powered by DRUID & DigiTech Consult

IN-PERSON SESSIONS:

September 30 – October 1, 2025 | Sofia | 09:00 AM GMT

Partnership Sessions with DRUID AI in Sofia presented by DigiTech Consult, featuring the team and event details.

/ Target Audience

Who this event is for

These sessions are designed for companies looking for higher efficiency, better service, and practical automation of both internal and customer-facing processes.

Customer Service
Managers

For teams that handle a high volume of inquiries and are looking for ways to automate routine operations without compromising service quality.

Operations &
Process Managers

For professionals responsible for process efficiency who want better control, fewer manual steps, and fewer operational exceptions.

IT and Digital
Transformation Teams

For teams that integrate systems, documents, and automation, and need to build solutions that work reliably in real-world environments.

Executive Management & Business Owners

For decision-makers looking for measurable impact from automation on cost, speed, and control.

Meet Our Speakers

You will hear directly from leaders who work hands-on with enterprise automation and conversational AI in real business environments. Together, they bring a rare mix of strategic, commercial, and technical perspective, shaped by years of working with complex organizations across industries and by delivering solutions that operate at real scale.

The session brings together experts from DigiTech Consult, a two-time recipient of the “Excellence in Innovation” award (2022 and 2024), and DRUID AI, a conversational AI platform recognized as a Challenger in the 2025 Gartner Magic Quadrant for Conversational AI Platforms and named a Star Performer and Major Contender in Everest Group’s 2024 Conversational AI Products PEAK Matrix assessment.

/ Agenda

Start Time: 11:00 AM

Location: Sofia

End time: 12:30 PM

11:00 – 11:20

Meet & Greet
You tell us about your business, your goals, and the things that keep getting in the way. We listen, ask questions, and try to understand what actually matters in your day-to-day operations.

11:20 – 11:40

Based on what you share, we walk through:

  • How your processes work today
  • Where friction, delays, or unnecessary manual work appear
  • What you want to achieve in practical, operational terms

11:40 – 12:00

If it makes sense to move forward, we outline:

  • What could realistically be improved
  • What is worth doing first, and what can wait
  • What a sensible first step would look like

12:00 – 12:30

Open conversation and real cases

We focus on your specific questions, real situations, and concrete challenges. This part of the meeting is an open discussion, shaped around what matters most to you and your team.

Reserve Your Spot Today

/ Frequently Asked Questions

Got questions? We’ve got answers!

This section contains answers to the most frequently asked questions related to the webinar. If you cannot find the information you are looking for, you can contact us for additional assistance.

Ask the Experts!

You can submit a question to the organizers here. Our team will contact you as soon as possible.

Yes, the event will be held in a hybrid format, and you will be able to join online via a link you will receive after registration.

Registration is done through the form on this page. After confirmation, you will receive an email with additional information about your participation.

Participation is free, but registration is required. If there are any changes to the terms, they will be clearly stated on the registration page.

Yes, the event will be recorded, and registered participants will receive access to the recording afterwards.

Yes, there will be time allocated for questions and discussion during the event.

You need a stable internet connection and a device with audio (computer, tablet, or phone). Access will be provided via a standard online meeting platform.

Yes, the content is designed to be useful both for organizations at an early stage and for those with existing initiatives. Principles and practical guidance applicable to different levels of maturity will be covered.

Yes, the topics and examples are selected to be relevant for a wide range of industries. The focus is on universal business processes and approaches to automation.

/ Reflect & Rewind: Our Previous Events

LIVE WEBINAR:
THURSDAY 25TH SEPTEMBER, 09:00 AM PST

Seminar: “RPA & Machine Learning in Banking and Finance”

Explore the integration of RPA and machine learning in financial services. Learn how automation enhances KYC processes, AML compliance, fraud detection, and regulatory reporting, while improving operational efficiency and reducing errors.

“We were impressed by the overall approach of the team, their attention to detail and their ongoing efforts to gain in-depth understanding of our business processes. 

Automating this process not only helped us become more efficient, but also freed up sufficient time that could now be dedicated to expanding our business. We believe this innovation will take us one step ahead of the competition.”

CEO of a leading accounting company in Bulgaria