Request a Demo
Edit Content
Request a Demo

DigiТech Consult

Category: articles

Streamlining the Lifecycle from Concept to Launch

Hand touching a glowing horizontal timeline of the product development lifecycle with connected icons for Concept, Planning, Design, Development, Testing and Deployment, in a modern office with a city skyline at dusk through the window

In the rapidly evolving business landscape, product development is a critical area where companies can gain a competitive edge. The integration of Artificial Intelligence (AI) into product development processes is transforming the way products are conceived, designed, and brought to market. By leveraging AI, companies can streamline the product development lifecycle, resulting in faster time-to-market, reduced […]

Revolutionize Your Business Efficiency with Cognitive Automation

Small white robot emerging from a hole in a desk, connected by glowing blue light trails to surrounding paperwork including invoices, a contract, performance charts, an email thread, an employee timesheet, a tablet inbox and a tray of receipts, with sticky notes reading Urgent, Review & Sign, Validate Data, Follow Up and Check Hours

In the ever-evolving landscape of modern business, staying ahead of the curve is paramount to success. Amidst the constant pursuit of innovation, one technology stands out as a game-changer: cognitive automation. Imagine a world where routine tasks are seamlessly handled by intelligent machines, freeing up valuable time and resources for strategic initiatives. This is the […]

Understanding AI Algorithms: A Beginner’s Guide

Open notebook on a desk explaining AI algorithms, with handwritten "Key Concepts" notes and a glowing diagram above showing the flow from Input through an AI Algorithm neural network to an Output prediction, labelled Data, Learn, Pattern and Decision

Artificial Intelligence (AI) has rapidly become a transformative force in today’s world, revolutionizing industries from healthcare to finance and everything in between. At the heart of AI are algorithms, the step-by-step procedures or formulas for solving problems. Understanding these algorithms can seem daunting to beginners, but breaking down the basics can demystify this complex field. […]

Adapting to Evolving Customer Expectations – AI in Retail

Woman in a clothing store looking at a large interactive screen showing personalized product recommendations, customer sentiment analysis, trend analysis and inventory optimization, with a bottom flow from data collection through AI analysis and personalization to happier customers and more sales

In recent years, the retail landscape has undergone a profound transformation, shaped by a confluence of factors including the increasing embrace of self-service, the digitalization of customer acquisition processes, and the far-reaching impact of events like the COVID-19 pandemic. These dynamics have accelerated the migration of both consumers and businesses towards the realm of e-commerce, […]

DigiTech Consult Awarded Excellence in Innovation Label

DigiTech Consult representative holding the Excellence in Innovation award certificate on stage

DigiTech Consult is proud to announce that we have been selected among the top 3 companies in Digital transformation at the Innovative Enterprise of the Year 2024 competition. This esteemed recognition, granted annually by the Applied Research and Communications Fund, highlights our continued dedication to developing cutting-edge AI solutions that revolutionize business process automation. Our […]

AI in Multilingual Support and Localization: Breaking Barriers in Communication

Person wearing a headset working at a laptop beside a glowing holographic globe and digital brain, surrounded by speech bubbles showing the flags of the United States, France, Spain, China, Japan and Saudi Arabia, with headphone and support-agent icons

In today’s interconnected global landscape, businesses strive to transcend linguistic boundaries to reach diverse audiences worldwide. Whether it is providing customer support or engaging with potential clients, multilingual communication has become imperative for success. Enter conversational AI, a revolutionary technology that not only facilitates multilingual support but also ensures localization, thereby enhancing user experience and breaking […]

The Story of Econt’s AI Assistant Ena: A Look at Achievements and Challenges

Smartphone showing Econt's Ena AI assistant chat menu with options like Track shipment, Requests for couriers and Delivery preparation, surrounded by an Econt parcel, a shipping label, an ecoints card and a Sofia-to-Plovdiv delivery route map, with stats of 96% happy customers, 4.9/5 rating and 1M+ conversations

As we turned the page of the calendar, we entered a new year filled with remarkable achievements and meaningful challenges brought by the Ena project for Econt. In 2022, DigiTech Consult was selected by Econt, a leading logistics company operating in Bulgaria, Romania, and Greece, to design, develop, and implement Ena, the company’s AI-powered virtual […]

Advanced RPA Techniques for Complex Workflows

Man in an office looking at a large screen showing an "Advanced RPA Techniques for Complex Workflows" diagram, with a flow from trigger through data extraction, a decision rules engine, AI/ML model, approval, ERP system and notifications to completion, plus a workflow monitoring panel showing 1,124 total processes

In today’s digital landscape, Robotic Process Automation (RPA) has emerged as a game-changer for businesses seeking to streamline operations, enhance efficiency, and reduce human error. As organizations strive to automate increasingly intricate processes, the demand for advanced RPA techniques capable of handling complex workflows has never been higher. In this article, we delve into the […]

Revolutionizing Banking: BACB & DigiTech’s BIANCA Case Study

Friendly blonde cartoon woman in a blue blazer working on a laptop beside a chat window where the BIANCA virtual assistant introduces itself, surrounded by feature icons for AI-powered intelligence, 24/7 support, secure and reliable service and efficiency.

It is within this dynamic environment that Bulgarian American Credit Bank (BACB) and DigiTech Consult embarked on a groundbreaking journey to redefine the banking experience through digital innovation. At the heart of this transformative endeavor lies BIANCA, the AI-powered virtual assistant built on the DRUID AI platform that has revolutionized customer interactions and set new […]

AI-Powered Insights: Turning Data into Actionable Intelligence

Man sitting at a desk in a modern office with a robot coworker sitting on the other side of him. In front of them multiple screens - smartphone, tablet and a laptop visualize AI analitycal business insights.

In the era of big data, organizations are inundated with vast amounts of information generated from various sources. While this data holds immense potential, its true value lies in the ability to extract meaningful insights and transform them into actionable intelligence. Artificial Intelligence (AI) has emerged as a game-changer in this regard, empowering businesses to […]

“We were impressed by the overall approach of the team, their attention to detail and their ongoing efforts to gain in-depth understanding of our business processes. 

Automating this process not only helped us become more efficient, but also freed up sufficient time that could now be dedicated to expanding our business. We believe this innovation will take us one step ahead of the competition.”

CEO of a leading accounting company in Bulgaria