The Story of Econt’s AI Assistant Ena: A Look at Achievements and Challenges

As we turned the page of the calendar, we entered a new year filled with remarkable achievements and meaningful challenges brought by the Ena project for Econt. To look back, in 2022 DigiTech Consult began its collaboration with Econt, a leading logistics company operating in Bulgaria, Romania, and Greece. Econt maintains an extensive network of […]

Econt Enhances Customer Experience with DigiTech Consult’s Virtual Assistant Ena, Now Available in Viber and Econt Mobile App

Illustration of a smartphone screen showing a digital assistant interface, with abstract blue and purple tech elements in the background.

In 2022, Digitech Consult had the privilege of collaborating with Econt, a leading logistics company operating in Bulgaria, Romania, and Greece. Econt boasts an extensive network of logistics points, serving over 7 million clients and providing next-day delivery services. As part of the project, Digitech Consult developed two virtual assistants, Ena for Clients and Internal […]

“We were impressed by the overall approach of the team, their attention to detail and their ongoing efforts to gain in-depth understanding of our business processes. 

Automating this process not only helped us become more efficient, but also freed up sufficient time that could now be dedicated to expanding our business. We believe this innovation will take us one step ahead of the competition.”

CEO of a leading accounting company in Bulgaria