Request a Demo
Edit Content
Request a Demo

DigiТech Consult

Tag: Ena

The Story of Econt’s AI Assistant Ena: A Look at Achievements and Challenges

Smartphone showing Econt's Ena AI assistant chat menu with options like Track shipment, Requests for couriers and Delivery preparation, surrounded by an Econt parcel, a shipping label, an ecoints card and a Sofia-to-Plovdiv delivery route map, with stats of 96% happy customers, 4.9/5 rating and 1M+ conversations

As we turned the page of the calendar, we entered a new year filled with remarkable achievements and meaningful challenges brought by the Ena project for Econt. In 2022, DigiTech Consult was selected by Econt, a leading logistics company operating in Bulgaria, Romania, and Greece, to design, develop, and implement Ena, the company’s AI-powered virtual […]

Econt Enhances Customer Experience with DigiTech Consult’s Virtual Assistant Ena, Now Available in Viber and Econt Mobile App

Smartphone showing the Ena virtual assistant chat menu with options like Track shipment, Requests for couriers and Delivery preparation, surrounded by feature cards for tracking shipments, finding an Econtomat, changing or paying for a shipment, requesting a courier, preparing delivery and checking ecoints, with a delivery truck and Econt parcels in the background

In 2022, Digitech Consult had the privilege of collaborating with Econt, a leading logistics company operating in Bulgaria, Romania, and Greece. Econt boasts an extensive network of logistics points, serving over 7 million clients and providing next-day delivery services. As part of the project, Digitech Consult developed two virtual assistants, Ena for Clients and Internal […]

“We were impressed by the overall approach of the team, their attention to detail and their ongoing efforts to gain in-depth understanding of our business processes. 

Automating this process not only helped us become more efficient, but also freed up sufficient time that could now be dedicated to expanding our business. We believe this innovation will take us one step ahead of the competition.”

CEO of a leading accounting company in Bulgaria