Conversational AI as a self-service
Conversational AI is a technology used by businesses, which operate in different industries, to provide a better customer experience. AI-based chatbot applications give access to information and services to the customers by using natural language processing (NLP). The implementation of chatbots will help you improve customer experience by handling many queries in the shortest amount […]
RPA and the New Age
The outbreak of the Coronavirus has challenged our perception of the use of technologies and AI-driven innovations. If, before, their use in the workplace was just filtered for IT organizations, now it is unimaginable for a company to work effectively without the digital world. The post-Covid economy is still reviving from the damages of the […]
Business Case Study – The Accounting Competence Center
The Client The Accounting Competence Center – ACC is one of the leading Business Consulting, accounting, audit, payroll, and outsourcing companies in Bulgaria. One reason for that has been their proven track record of embracing innovation and emerging technologies swiftly, in order to help their customers flourish. As of 2021, Digitech Consult has developed a fully automated robot for […]
DRUID and DigiTech Consult enter a strategic partnership in the Balkan region
DigiTech Consult, an innovative provider of software implementation services, and DRUID, a leader in conversational AI technology for enterprise productivity, are pleased to announce the beginning of an exciting partnership. DigiTech’s partnering with DRUID has created opportunities for our current clients to evolve even further their customer-facing functions through digital human-like communication. Using DRUID’s chatbot platform DigiTech is enabled to resolve customer […]
Robotics Process Automation (RPA)
Robotic Process Automation (RPA) is an innovative solution for process automation. It represents software robots that mimic human actions with the available systems. More about the RPA applicability we’ve explained in our article RPA – What is it and where to apply it? RPA provides a better way for users to interact with applications, and for the applications […]
AI’s impact on the Insurance industry 2030
Where the Insurance Industry stands for Digitalization The insurance industry is highly competitive, and companies have been facing numerous challenges through the years. Unfortunately, it is too slow in implementing new technology in the work process. However, the disruption from the pandemic changed the timeframe for adopting AI, accelerating the process of digitalization in insurance. […]
KYC
KYC is a process of collecting information to verify the identity of customers before and after starting business relationships with financial and non-financial institutions. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Contact the client to receive updated KYC documents. Referral of received documents to […]
AML and Fraud prevention
A dynamic and increasingly rigorous regulatory environment, the continuing evolution of financial crime threats and tactics, and the growing pressure of the need for budget constraints are just some of the challenges facing financial institutions around the world. As a result, to prevent fraud and counter money laundering, compliance officers need risk management solutions that […]
Is the Automation threat for the people or not?
More and more we hear about Innovation, Automation, Robotization, AI. Robots and Artificial Intelligence are already among us. Do we see this as an Automation threat? The digital environment and progressing automation that surrounds us make many people worried about losing their jobs, especially non-tech functions. How can we deal with the employees’ fear of […]
Optimize your processes with our software robots
We make software robots that assist people in front of computers. In some specific cases, the robots can even completely replace manual work and let people focus on more value-added activities where human intellect and judgment are necessary. Robotics Process Automation (RPA) We did a survey in a jobs portal for jobs that are suitable […]