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DigiТech Consult

Tag: AI

Invoices Processing

A woman at a desk works on dual monitors showing an invoice-processing dashboard and an invoice with extracted data fields, beneath a glowing process flow labelled Invoice Capture, Data Extraction, Validation, Approval, Posting and Archive, with a stack of paper invoices beside her

The huge volumes and complexity of the invoices often received in paper and scanned create bottlenecks in the Finance processes. Especially exhaustive is extracting data from the invoices and inputting it into the system. In this process, automation is highly needed to increase productivity and ensure the business meets key objectives like: The challenges that […]

DigiTech Consult & Evrotrust – The Beginning of a Successful Partnership

A woman and a man in business attire smile and shake hands across a desk in a bright office, with a laptop, a printed report full of charts and a city skyline through the window behind them.

DigiTech Consult, a forward-thinking supplier of software implementation services and technology-driven solutions, and Evrotrust, a pioneer in the digital transformation space, are thrilled to announce the start of a new collaboration that will level up the online customer experience. To provide high-quality customer service, DigiTech Consult and Evrotrust are working together to deliver an online […]

Onto the Path of Success

Large group of award recipients posing together at an awards ceremony in a hall, many holding certificates and trophies, in front of a screen reading "Congratulations for the high achievements in innovations for 2022!"

On December 7, 2022, the Eighteenth Edition of the National Innovation Forum “Innovations in Support of Digital and Green Transition” and the Awarding Ceremony for the winners of the National Competition “Innovative Enterprise of the Year”, 2022 took place. DigiTech Consult ltd was invited as one of the innovative businesses in today’s world on the […]

THE EVOLUTION OF TECHNOLOGY – Takeaways from DRUID AI’s EVENT

A man and a woman in business attire stand and talk on a brightly lit stage in front of a large screen showing a glowing blue digital globe, with an audience seated watching.

On October 25, 2022, DRUID AI organized a conference in London called “Rise Through Symbiosis” in which DigiTech also took part. The representative of our team was our moving force, the face behind DigiTech, Milena Ribarova. The tech-related event took part in London, and it celebrated business evolution and technological advances. Experienced speakers, such as […]

6 Use-Cases of Conversational AI in Call Centers

A smiling call-centre agent wearing a headset works at her computer while a friendly white robot stands beside her, with a glowing screen behind them showing a chatbot icon linked to chat, phone, customer and analytics symbols, and colleagues on calls in the background

Each industry has greatly benefited from artificial intelligence. AI manages the point of contact with clients’ favorite brands, from after-sales support to streaming platforms. These days, customers are accustomed to receiving immediate answers to their questions and possessing extensive control over the customer service process. Therefore, it is crucial to include conversational AI in call […]

Conversational AI as a Novelty Booster in the Logistics Automation and Transformation

A collage of the logistics chain: a woman in business attire talks with a white humanoid robot in a warehouse, alongside scenes of parcels on conveyor belts, a cargo plane, a container ship at port, delivery trucks on the road and a courier handing a package to a customer

There has never been a greater demand for cutting-edge technology in the logistics automation and supply chain sector. By using conversational AI, the logistics sector may produce up to $2 trillion in economic value annually, according to McKinsey. Conversational AI in logistics aims to automate monotonous tasks and try to get rid of human mistakes. […]

Milena Ribarova (DigiTech) in Interview for PARA: Chatbots and virtual assistants are not something new for the Bulgarian businesses

Milena Ribarova speaks while seated in an armchair on a stage during an interview, with an interviewer holding a microphone and notes in a facing armchair and an audience watching from the front rows.

PARA (Professional Association of Robotics and Automation), an organization that promotes robotic and automation companies, and DigiTech Consult a Bulgarian company and major provider of RPA, conversational AI, and chatbot services in the Balkans, are happy to announce their partnership. DigiTech Consult has become a member of the Association last month. This is an interview […]

AI and 6 Examples in different industries

A collage at the centre of which is a glowing "AI" orb, showing six industry scenes: a doctor with a tablet at a patient's bedside, a shopper using a touchscreen kiosk in a clothing store, a trader watching financial charts, a worker at a welding robot on a factory line, a headset-wearing customer service team, and a truck on a highway through a city.

Most people imagine AI as intelligent robots that will take over humans, or they think of a fancy theme park. However, in reality, AI is not that advanced yet and it is not likely to become that intelligent any time soon. AI can find applications in every single industry. Whether we realize it or not, […]

6 Trends in RPA and Chatbots for 2022

Six smartphones arranged on a purple-lit surface, each showing a different AI agent chat interface: Customer Support, Document Processing, Employee Support, Finance, Logistics and Business Assistant agents, plus an invoice lookup conversation and a searchable list of AI agents

Chatbots are being revolutionized by artificial intelligence (AI), which mimics human thinking and decision-making. RPA, on the other hand, enhances business processes that reflect repetitive and time-consuming tasks. In 2022, automation and AI will be all about the progression and maturation of existing trends, rather than what is new and flashy. “Shiny and new” does not always imply success. However, 2022 is […]

Task Mining – Process Improvement Techniques

A white multi-armed robot branded "OUR" sits at a desk in a busy office, each hand doing a different task, with floating panels for analyzing data, creating content, sending emails, scheduling meetings, processing financials, managing communications, writing reports and designing ideas, beside a "Focus on growth. We'll handle the rest." sign

Task Mining: The Future of AI Automation plays and will continue to play, a significant part in today’s enterprises, and it is utilized to boost efficiency and productivity. Organizations have been able to obtain remarkable ROI with RPA (Robotic Process Automation). Now imagine the ROI when you integrate automation with Artificial Intelligence (AI) and Machine […]

“We were impressed by the overall approach of the team, their attention to detail and their ongoing efforts to gain in-depth understanding of our business processes. 

Automating this process not only helped us become more efficient, but also freed up sufficient time that could now be dedicated to expanding our business. We believe this innovation will take us one step ahead of the competition.”

CEO of a leading accounting company in Bulgaria