RPA or AI? The Difference in the Application

A split office scene with the heading "RPA or AI? The Difference in the Application" - the blue left side lists RPA as rules-based automation (structured data, repetitive tasks, rule-based logic, high accuracy, stable processes), the purple right side lists AI as intelligent automation (unstructured data, pattern recognition, learning, decision making, handling exceptions), with footer lines "RPA follows rules" and "AI understands context"

What is the Difference between AI and RPA? The advancing world we live in requires the use of advanced and modern technologies. AI and RPA are among the top solutions in the business environment. They both aim to achieve high optimization and efficiency. In fact, RPA and AI do have a lot in common – […]

Adopting AI needs Building a Sustainable Plan

A modern office with a wall graphic reading "Adopting AI needs building a sustainable plan," showing a five-step roadmap - Assess, Plan, Build, Deploy, Optimize - while colleagues work at desks, and a table holds an AI roadmap printout, success-metrics charts, sticky notes reading "Start small, Think long term, Drive value, Improve continuously," and books on AI strategy, governance and responsible AI

Recognizing AI benefits is a must Artificial Intelligence (AI) is a customized solution meant to mimic the cognitive functions of the human brain to solve problems and achieve goals. It is made to make people`s lives easier and to free their time to do valuable tasks at work or home.  AI is also very efficient […]

Business Case Study – The Accounting Competence Center

A title graphic reading "Business Case Study - The Accounting Competence Center" with the ACC logo and the line "Professional. Reliable. Committed to your success.", beside a desk with an ACC brochure, a laptop showing financial dashboards, a calculator and a pen

The Client The Accounting Competence Center – ACC is one of the leading Business Consulting, accounting, audit, payroll, and outsourcing companies in Bulgaria. One reason for that has been their proven track record of embracing innovation and emerging technologies swiftly, in order to help their customers flourish. As of 2021, Digitech Consult has developed a fully automated robot for […]

DRUID and DigiTech Consult enter a strategic partnership in the Balkan region

A business handshake with the DRUID and DigiTech Consult logos above, set against a dotted map of the Balkan region and southeastern Europe.

DigiTech Consult, an innovative provider of software implementation services, and DRUID, a leader in conversational AI technology for enterprise productivity, are pleased to announce the beginning of an exciting partnership. DigiTech’s partnering with DRUID has created opportunities for our current clients to evolve even further their customer-facing functions through digital human-like communication. Using DRUID’s chatbot platform DigiTech is enabled to resolve customer […]

AI’s impact on the Insurance industry 2030

An insurance-themed graphic with four labelled icons - smarter underwriting, predictive risk management, personalized customer experiences and operational excellence - beside a glowing shield protecting a family, with an umbrella sheltering a house, car and heart.

Where the Insurance Industry stands for Digitalization The insurance industry is highly competitive, and companies have been facing numerous challenges through the years. Unfortunately, it is too slow in implementing new technology in the work process. However, the disruption from the pandemic changed the timeframe for adopting AI, accelerating the process of digitalization in insurance. […]

KYC

A friendly white robot reaching out beside a glowing "KYC - Know Your Customer" panel listing five steps: identity verification (verify real identities), document check (validate authenticity), biometric matching (confirm individual), data screening (check risk and watchlists) and compliance assured (stay secure, stay compliant)

KYC is a process of collecting information to verify the identity of customers before and after starting business relationships with financial and non-financial institutions. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Contact the client to receive updated KYC documents. Referral of received documents to […]

GDPR Compliance Automation

Streams of personal-data records and folders flowing through a row of glass gates marked with icons for identity verification, time, a security padlock, a checklist and an approval tick, ending at a stack of completed documents.

The GDPR Compliance Automation Challenge GDPR (General Data Protection Regulation) still is a challenge for many of the companies which have an HQ in the EU or have customers with EU residence. Keeping your customers’ data updated or delete data when necessary requires a lot of manual and repetitive work. Don’t lose your valuable time […]

“We were impressed by the overall approach of the team, their attention to detail and their ongoing efforts to gain in-depth understanding of our business processes. 

Automating this process not only helped us become more efficient, but also freed up sufficient time that could now be dedicated to expanding our business. We believe this innovation will take us one step ahead of the competition.”

CEO of a leading accounting company in Bulgaria