The Path of Mr.Bricolage Toward Digital Transformation

White humanoid robot pointing toward the Mr. Bricolage logo with the slogan "With care for the home and the garden"

In partnership with us, an innovative Bulgarian company operating in the field of AI enterprise automation, Doverie Brico AD has embarked on a digital transformation journey aimed at transforming the Mr. Bricolage chain of stores business. The initial solutions identified by the companies, and subsequently developed and implemented by DigiTech Consult, focus on optimizing internal […]

Reflections from the “Circular Ports for Global Trade” Conference in Thessaloniki

Futuristic scene with glowing panels showing the White Tower of Thessaloniki and a world map, and a circular concrete archway framing a container ship at a port during sunset

Our team recently attended the international conference “Circular Ports for Global Trade: Green Infrastructure and Smart Connectivity”, which took place on 14 March 2026 in Thessaloniki.  The event was organised by the Bulgarian-Hellenic Chamber of Commerce and Industry together with the Bulgarian Chamber of Commerce and Industry and aimed to explore how sustainability, infrastructure investment, and digital connectivity are reshaping maritime logistics and port ecosystems […]

Why AI Is Moving Into the Legal Core of Business Processes?

Lawyer in a suit signing a document with one hand and using a laptop with the other, with a glowing digital brain and icons for legal scales, documents and checklists above the desk, beside a gavel and balance scale

For years, companies have been told that “digital transformation” means better apps, smoother portals, and fewer paper forms. In practice, many of the most consequential business processes still break at the same point: the moment when something must become legally binding. This is exactly the gap that AI legal process automation is now starting to […]

Symbiosis 4: A Glimpse into the Future of Automation Through DigiTech Consult’s Lens

Panel discussion at Symbiosis 4: a speaker holds a microphone and gestures while another panelist listens; audience in the foreground and Druid branding in the background.

Yesterday, we joined Druid Symbiosis 4 online – Druid’s annual summit for people and businesses who believe that automation should help, not overwhelm. Where Technology Meets Purpose Over the past few years, we’ve all heard promises about AI transforming business. But what stood out at Symbiosis 4 were the numbers – the kind that show […]

MIKI: DigiTech Consult and Microcredit Launch AI-Powered Assistant

Promotional graphic reading "Now on Viber! MIKI is live" beside a smartphone showing the Rakuten Viber app with the red-helmeted MIKI cartoon assistant on screen and chat bubbles saying "Looking for an answer?" and "Have a question?"

The future of customer service is here, and DigiTech Consult is leading the change! We’re thrilled to announce our exciting collaboration with Microcredit to launch MIKI, a cutting-edge AI-powered Virtual Assistant that’s set to transform the customer experience in financial services. Now available on both microcredit.bg and credinet.bg, MIKI is designed and developed by DigiTech […]

Understanding AI Algorithms: A Beginner’s Guide

Open notebook on a desk explaining AI algorithms, with handwritten "Key Concepts" notes and a glowing diagram above showing the flow from Input through an AI Algorithm neural network to an Output prediction, labelled Data, Learn, Pattern and Decision

Artificial Intelligence (AI) has rapidly become a transformative force in today’s world, revolutionizing industries from healthcare to finance and everything in between. At the heart of AI are algorithms, the step-by-step procedures or formulas for solving problems. Understanding these algorithms can seem daunting to beginners, but breaking down the basics can demystify this complex field. […]

DigiTech Consult Awarded Excellence in Innovation Label

DigiTech Consult representative holding the Excellence in Innovation award certificate on stage

DigiTech Consult is proud to announce that we have been selected among the top 3 companies in Digital transformation at the Innovative Enterprise of the Year 2024 competition. This esteemed recognition, granted annually by the Applied Research and Communications Fund, highlights our continued dedication to developing cutting-edge AI solutions that revolutionize business process automation. Our […]

DigiTech Consult & Evrotrust – The Beginning of a Successful Partnership

A woman and a man in business attire smile and shake hands across a desk in a bright office, with a laptop, a printed report full of charts and a city skyline through the window behind them.

DigiTech Consult, a forward-thinking supplier of software implementation services and technology-driven solutions, and Evrotrust, a pioneer in the digital transformation space, are thrilled to announce the start of a new collaboration that will level up the online customer experience. To provide high-quality customer service, DigiTech Consult and Evrotrust are working together to deliver an online […]

Milena Ribarova (DigiTech) in Interview for PARA: Chatbots and virtual assistants are not something new for the Bulgarian businesses

Milena Ribarova speaks while seated in an armchair on a stage during an interview, with an interviewer holding a microphone and notes in a facing armchair and an audience watching from the front rows.

PARA (Professional Association of Robotics and Automation), an organization that promotes robotic and automation companies, and DigiTech Consult a Bulgarian company and major provider of RPA, conversational AI, and chatbot services in the Balkans, are happy to announce their partnership. DigiTech Consult has become a member of the Association last month. This is an interview […]

Robotics Process Automation (RPA)

A silver robotic hand pressing a key on a laptop keyboard, with a glowing circular gauge marked from 10% to 100% behind it

Robotic Process Automation (RPA) is an innovative solution for process automation. It represents software robots that mimic human actions with the available systems. More about the RPA applicability we’ve explained in our article RPA – What is it and where to apply it? RPA provides a better way for users to interact with applications, and for the applications […]

“We were impressed by the overall approach of the team, their attention to detail and their ongoing efforts to gain in-depth understanding of our business processes. 

Automating this process not only helped us become more efficient, but also freed up sufficient time that could now be dedicated to expanding our business. We believe this innovation will take us one step ahead of the competition.”

CEO of a leading accounting company in Bulgaria