/ Библиотека с материали

Яснотата е най-подценяваната форма на иновация.

Трансформиране на онлайн поддръжка за хранителни стоки с AI Assistant – Baggy

EBAG е една от най-доверените онлайн платформи за хранителни стоки в България, известна с пресни продукти, прецизни слотове за доставка и постоянно надеждни изпълнения. С бързия си растеж в София и други градове, компанията се нуждаеше от начин да отговори по-бързо на повтарящи се въпроси и да поддържа очакванията на клиентите в съответствие с правилата за наличност и доставка в реално време.

/ Още ресурси

Modern open-plan office at sunset where employees work at laptops and screens while a white humanoid robot stands among them, all connected by a glowing network of data lines and icons for people, databases and analytics
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A man in a suit stands on a rooftop terrace overlooking a city skyline, with glowing holographic icons rising above the buildings for AI, 5G, cloud, security, analytics, sustainability and a drone.
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Large group of award recipients posing together at an awards ceremony in a hall, many holding certificates and trophies, in front of a screen reading "Congratulations for the high achievements in innovations for 2022!"
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A woman and a man in business attire smile and shake hands across a desk in a bright office, with a laptop, a printed report full of charts and a city skyline through the window behind them.
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A friendly white robot gesturing toward a man who stands with his hand on his chin, looking thoughtful, with a glowing question mark between them branching into two options - "Opportunity" (green) and "Threat" (red) - above a set of scales
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A smiling call-centre agent wearing a headset works at her computer while a friendly white robot stands beside her, with a glowing screen behind them showing a chatbot icon linked to chat, phone, customer and analytics symbols, and colleagues on calls in the background
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“We were impressed by the overall approach of the team, their attention to detail and their ongoing efforts to gain in-depth understanding of our business processes. 

Automating this process not only helped us become more efficient, but also freed up sufficient time that could now be dedicated to expanding our business. We believe this innovation will take us one step ahead of the competition.”

CEO of a leading accounting company in Bulgaria